The actual nurses seem caring and professional. Some of the older nurses aides seem intent on bossing the younger aides and are rude and sarcastic. Any complaints about patient care is met with a hostile look. Have heard place had an overhaul...thats good. There is an atomosphere of tension in the air. Feel management are not very good in their interview process regarding choosing people with some level of empathy. If people only work there ...

My mother was a long term, high level care resident at SWHMC. It was the best place for Mum to be at that time and the staff were more than excellent. The new building extension really lifted the ambience and increased daily living options available to all residents. The choice of room options is great eg single, double, triple etc and our time there was overall a good care experience.

The home is undergoing a lot of change with staff wanting to make my dads stay really happy. The cook made us feel welcome as part of the family and it was nice to be able to sit and eat with dad and my kids. I loved visiting when the school children came to play for the day. The place came alive when they were here. Even though dad couldn't do things for himself he still had a choice which was nice.

a wonderful warm and friendly group of staff, food is amazing and the cooks are willing to make what I really want. The animals are great with the staff coming in on their days off to help the residents feed the baby cows, budgies, fish, doves and puppies- its really exciting. Registered nurses are on every shift and everyone is really helpful when we need help. Families are welcome and their new bus makes outings more interesting and easier to b...

This facility is ok if you can speak up for yourself