Sign In
Validation
Confirmation
Confirmation
Join Now
Refer a friend or relative
Prefer to talk to a real person? 1300 775 870

Southern Cross Care Ave Maria Village

2.5 2 Reviews | Write a Review

Operator Average Quality
(23 Reviews)

Room Vacancies:

Residential Accommodation Deposit:

Resident or Service User Review

Tour Review

  • Quality of information provided
  • Helpfulness of staff
  • Quality of ambiance & general environment
  • Overall quality
  • Quality of building
  • Quality of staff & care
  • Quality of food
  • Quality of lifestyle & wellbeing
  • Overall quality
One last thing...
The Power of Knowing
Send this listing to a friend
Get more information
Get more information
Enquiry
Like to book a tour?
Tour Booking
Review Southern Cross Care Ave Maria Village
2 reviews sorted by Date Rating Type
Kaelyn5560 Jun 04, 2014

Staff shortages often, staff told to not tell they are short staffed, Quality of care very average as younger staff NOT qualified in all Aspects of care (eg) stroke residents, dementia and very high care residents, often medications are forgotten, quality of rooms are good.

Was this review helpful?  

Mustafa8404 May 08, 2014

Not enough staff

Was this review helpful?  

Facility information, including facility name, operator and location provided courtesy of the Department of Social Service's My Aged Care. All reviews are the personal opinion of the reviewer, and do not necessarily reflect the views of Aged Care Reviews Pty Ltd, and are monitored according to the site's Content Guidelines.

About Southern Cross Care Ave Maria Village

Southern Cross Care (Vic) is a leading not-for-profit provider of aged care services founded by the Knights of the Southern Cross. Our Board and staff work within a Christian ethos. Since 1969, we have been supporting older people, their families and carers across Melbourne and regional Victoria. Supported by more than 1300 staff and hundreds of volunteers, we are committed to assisting older people to enjoy the best life possible at home or in residential care. Our wide range of services include community in-home support, residential aged care, retirement living, dementia care, respite services and veterans’ home care.

Available Rooms

Room Name

Standard room

Type

Single room + ensuite

Occupancy

1

No of rooms

91

Room size (sqm)

Room size excluding ensuites 22sqm

Room Description

Southern Cross Care Shepparton is a single-storey residence with 91 single rooms each with private ensuite. The home features a mix of carpeted and vinyl flooring in bedrooms built in wardrobes as standard air conditioning and hydronic heating Nurse Call to all rooms including ensuites personal mobility aids built into every room. In addition 30 rooms have wall mounted TVs.

Common Areas Description

The home caters for residents in a tranquil environment of park-like gardens and spacious courtyards. The home features lovely separate lounge areas four dining areas a separate chapel community centre with commercial kitchens and a hairdressing salon. The secure gardens have an array of plants accessible paths to quiet courtyards and a mature fruit and raised vegetable garden.

Aged Care Directory
My Account