Management and Staff seem more focused on filling out paperwork than actually providing good care. Family have to repeatedly remind staff that the resident's clothing needs to be changed and washed. Fingernails not trimmed, resident frequently cutting his face shaving with cheap disposable razers rather than assistance being provided.
Meals not very interesting, do not reflect the promotional material,high sugar desserts every day.
Expensive he...
Light and airy, generous sized room with ensuite. All rooms have either access to the well- maintained garden areas or for residents requiring more secure rooms, they the option of a room containing a window with views of the gardens. Each room has a fan, heater, telephone and television connection and built in wardrobe. The bed and a bedside locker are supplied and residents make the space their own with furniture contributions. There is the option for couples or friends to reside in adjoining or interconnected rooms.
Common Areas Description
Constructed in 2005, this single storey home is designed to suit the coastal lifestyle of people living in the region. The home has large activity rooms and lounge rooms with flatscreen televisions, open resort-style dining areas along with smaller, private spaces. The well-maintained external garden areas with a variety of native and tropical gardens, herb garden and orchid shadehouse are available for residents to spend time with their visitors including covered patio areas with outdoor furniture, BBQ areas and garden gazebos, along with internal courtyard areas. The coffee shop is open daily for residents and their guests, which is located in the main foyer area. Residents can also utilise the tea and coffee making facilities in the dining areas for their guests. The home is air-conditioned in the central living areas. A person living in this home would also have access to a library of books and a computer for accessing the internet, the gymnasium, mediation room, hairdressing salon and function room. There is a resident laundry offered for residents who choose to do some of their own washing.