There is significant lack of care on weekends this has been the pattern for some years now.
The staff are not trained in dementia care and feel that is to the detriment of the residents. There is no handover of care notes when shift changes hence no consistency of monitoring residents at risk. Would like to see more training and adherence to protocol with the well being of residents at top of list.
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Zaria4989
6 years ago
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Since my father became a resident at Duhig Village I have noticed an increase in his interest in life and his self esteem.
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Cynthia Harvey
9 years ago
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We could not speak highly enough of the care provided and the sense of community felt by residents and family. We are very grateful for the time our father spent there.
About Southern Cross Care Holland Park - Duhig Village
Opened in 2013 this multi level home is exquisite in detail and design for the comfort of the residents residing here. The layout of each room provides a private space for the resident, as a short hall leads off the main corridor, past the ensuite to the bedroom. The bay window offers a comfortable space to relax and watch the world outside or sit with visitors and enjoy the light and vistas. The multistorey development is designed with heightened use of glass and steel to create a modern structure and to capitalise on the natural light and views for the residents to enjoy. The community-feel of the home is provided through the design and layout. The hairdressing salon on the ground floor is located next to the library, accessed along a veranda along the southern wing. The coffee shop is ideally located amongst the gumtrees and overlooking parklands towards the west. Activity rooms, sitting and lounge areas along the northern face open onto the balconies.