DO NOT REPEAT DO NOT PUT YOUR PARENT INTO SUCH NEGLECT AND ABUSIVE.
you will cry every day which their head office will laugh at.
they are under investigation due to NO VIDEO COMMUNICATION. mum has no-one there she is a migrant they the manager and the h/o refused for 8 months straight. then there was 1 call monitored while the manager thought she was being generous.
i was unable to check for sores.
the food is high in fat and sugar. pork red...
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Esmeralda1273
7 years ago
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The staff are thoughtful and caring. They all speak to you and say hello. The overall experience from a family perspective has been positive
Situated in the semi-rural suburb of St Leonards, Mount Esk is a gracious facility providing exceptional care to residents. Offering an attractive, sunny position within a country setting featuring large gardens and walking paths, Mount Esk is also conveniently located close to shops and transport. Views of the countryside with its mixed array of animals from cows to alpacas means there is always an interesting vista. This is complemented by the welcome from our aviary of well-loved birds.With a variety of accommodation options to choose from (all with en-suites), Mount Esk delivers on it values and ethos of providing a traditional yet gentle, personal and caring approach to residents.Couples with differing care needs can be accommodated at Mount Esk and ‘ageing in place’ means that security of tenure at the same facility is supported as care needs change. We have a comprehensive training and development calendar to support our employees to deliver an excellent service.