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Southern Cross Care Mt Esk

4 1 Review | Write a Review

Operator Average Quality
(14 Reviews)

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Review Southern Cross Care Mt Esk
1 reviews sorted by Date Rating Type
Esmeralda1273 Jul 31, 2017

The staff are thoughtful and caring. They all speak to you and say hello. The overall experience from a family perspective has been positive

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Facility information, including facility name, operator and location provided courtesy of the Department of Social Service's My Aged Care. All reviews are the personal opinion of the reviewer, and do not necessarily reflect the views of Aged Care Reviews Pty Ltd, and are monitored according to the site's Content Guidelines.

About Southern Cross Care Mt Esk

Situated in the semi-rural suburb of St Leonards, Mount Esk is a gracious facility providing exceptional care to residents. Offering an attractive, sunny position within a country setting featuring large gardens and walking paths, Mount Esk is also conveniently located close to shops and transport. Views of the countryside with its mixed array of animals from cows to alpacas means there is always an interesting vista. This is complemented by the welcome from our aviary of well-loved birds.With a variety of accommodation options to choose from (all with en-suites), Mount Esk delivers on it values and ethos of providing a traditional yet gentle, personal and caring approach to residents.Couples with differing care needs can be accommodated at Mount Esk and ‘ageing in place’ means that security of tenure at the same facility is supported as care needs change. We have a comprehensive training and development calendar to support our employees to deliver an excellent service.

Available Rooms

Room Name

Superior

Type

Single room + shared bathroom

Occupancy

1

No of rooms

21

Room size (sqm)

15 m²

Room Description

These are single rooms each with their own ensuite. These spacious single rooms are complete with carpet in most rooms furniture and fittings including wardrobe with lockable drawer personally controlled electric bed bedside table and over-bed tables.

Some rooms have a shared ensuite. All rooms have windows with a mix of views and morning or afternoon sun.

These rooms are close to the main lounge and dining areas. There is a phone in each room which receives incoming calls and the capacity for a personal phone line and internet connection if desired.

Common Areas Description

The entrance to the home has been newly renovated providing a welcoming approach to residents and visitors.
There are multiple lounge areas which consist of smaller intimate lounge areas providing privacy with families and friends and larger lounge areas for group activities and social interaction. All lounges have beautiful views of the surrounding countryside and are light and airy with natural sunlight. The dcor and fittings are classic and homely providing for a comfortable and relaxed living environment. There are a range of dining areas which allow for large social meal times or private family gatherings.

The spacious activities areafunction room incorporates a stage kitchen and additional toilet facilities. The highlight of this room is the magnificent stained glass windows which provide a beautiful backdrop for a variety of functions. This activity room features a good heating system.

The ornate chapel provides for quiet contemplation and spiritual reflection and many services are held within its walls. Within the lounge there is access to a computer station with Internet access. A recently built deck adds an open air space for residents to enjoy the sunshine and country views whilst relaxing in the outdoor seating. Barbecues are held in this area on sunny days.
The home has a country setting with large gardens and walking paths and a range of outdoor furniture for relaxing in the sun. Mount Esk is co-located with a primary farm school which provides for opportunities of viewing unique animal care.

Room Name

Standard

Type

Single room + no bathroom or ensuite

Occupancy

1

No of rooms

2

Room size (sqm)

15 m²

Room Description

All these rooms are single rooms with their own ensuite. These rooms have a homely style of decoration are well presented with carpet in most rooms and furniture and fittings including a wardrobe lockable cupboard personally controlled electric bed over-bed table and bedside table.

Some rooms have their own laundry. A number of these rooms have a shared ensuite. All rooms have windows with a mix of views and morning or afternoon sun. These rooms are close to the main lounge and dining areas.

There is a phone in each room which receives incoming calls and each room has the capacity for a personal phone line and internet connection if desired.

Common Areas Description

The entrance to the home has been newly renovated providing a welcoming approach to residents and visitors.
There are multiple lounge areas which consist of smaller intimate areas providing for privacy with families and friends. There are large lounge areas for group activities and resident social interaction. All the lounges have views of the beautiful surrounding countryside and are light and airy with natural sunlight. The dcor and fittings are classic and homely providing for a comfortable and relaxed living environment. The newly renovated dining area provides for an enjoyable meal in comfortable surroundings. The spacious activities area function room incorporates a stage kitchen and visitors amenities. The highlight of this room is the magnificent glass window which provides a beautiful back drop for the many functions celebrations held here. The ornate chapel provides for quiet contemplation and spiritual reflection and many services are held within its walls. There is an internet station in the a quiet corner for use by residents to enable connection with families. A recently built deck is enjoyed by residents and families looking out to the countryside on warm sunny days. This has been the focus of many barbecues. The home is set in large gardens with many walking paths and being adjacent to a farm school which provides for a constant changing display interesting activities and viewing of unique farm animals.

Room Name

Deluxe

Type

Single room + ensuite

Occupancy

1

No of rooms

6

Room size (sqm)

29m²

Room Description

These large modern rooms have ample space allowing for decoration with personal furniture such as small lounge computer table andor a small dining setting.

All rooms feature built-in wardrobes with a private storage area bedside table and an over-bed table. The rooms are newly refurbished including new carpets and curtains.

An important feature of these sunlit rooms is the large windows which have spectacular expansive rural or garden views and natural light. All these deluxe rooms have a large well appointed private ensuite for personal comfort.

Each room has a phone for incoming calls and each room has the capacity for a personal phone line and internet connection if desired.

There is a state of the art personally controlled new heating and cooling system installed in all rooms.

Common Areas Description

To be provided

Room Name

Premium

Type

Shared room + ensuite

Occupancy

2

No of rooms

45

Room size (sqm)

16m²

Room Description

These rooms are slightly larger and well decorated with a number of the rooms featuring new carpet and curtains.
Rooms are complete with furniture and fittings including built- in wardrobe with a lockable cupboard personally controlled electric beds bed side cupboard and over- bed table.
All rooms have a private well appointed ensuite.

The rooms have large windows with a mix of views into the rural countryside with plentiful morning or afternoon sun. These rooms are close to the main lounge and dining areas.

There is a phone in each room which receives incoming calls and capacity for a personal phone line and internet connection if desired

Common Areas Description

The entrance to the home has been newly renovated providing a welcoming approach to residents and visitors.

There are multiple lounge areas which consist of smaller intimate lounge areas providing privacy with families and friends and larger lounge areas for group activities and social interaction. All lounges have beautiful views of the surrounding countryside and are light and airy with natural sunlight. The dcor and fittings are classic and homely providing for a comfortable and relaxed living environment. There are a range of dining areas which allow for large social meal times or private family gatherings.

The spacious activities areafunction room incorporates a stage kitchen and additional toilet facilities. The highlight of this room is the magnificent stained glass windows which provide a beautiful backdrop for a variety of functions. This activity room features a good heating system.

The ornate chapel provides for quiet contemplation and spiritual reflection and many services are held within its walls. Within the lounge there is access to a computer station with Internet access. A recently built deck adds an open air space for residents to enjoy the sunshine and country views whilst relaxing in the outdoor seating. Barbecues are held in this area on sunny days.

The home has a country setting with large gardens and walking paths and a range of outdoor furniture for relaxing in the sun. Mount Esk is co-located with a primary farm school which provides for opportunities of viewing unique animal care.

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