Sign In
Join Now
Refer a friend or relative
Prefer to talk to a real person? 1300 775 870

Southern Cross Care Springvale

4 2 Reviews | Write a Review

Operator Average Quality
(23 Reviews)

Room Vacancies:

Residential Accommodation Deposit:

Resident or Service User Review

Tour Review

  • Quality of information provided
  • Helpfulness of staff
  • Quality of ambiance & general environment
  • Overall quality
  • Quality of building
  • Quality of staff & care
  • Quality of food
  • Quality of lifestyle & wellbeing
  • Overall quality
One last thing...
The Power of Knowing
Send this listing to a friend
Get more information
Get more information
Like to book a tour?
Tour Booking
Review Southern Cross Care Springvale
2 reviews sorted by Date Rating Type
Chad2226 Nov 10, 2016

A friend is in care following a brain haemorrhage.. She had been in a semi comatose state,peg feed,unable to speak,unable to eat ,a catheter in place for nearly 2 years. In September,my friend spoke ,is now eating ,able to feed herself . The care has been excellent ,and my friend says.,"kind". However the down side ,and no fault of the care providers,is there is absolutely no chance of ANY rehabilitation.. She is only able to get out of bed every 2nd day ,( probably staff short), My friend needs rehabilitation,she can lift her limbs,appears to have no dementia ,but she needs to sit upright to strengthen her back ,so that she can commence rehab in a centre.. So the care is very good,but it truely appears to be a place with no chance of recovery or changing your circumstances.. Maybe this is how the care centres are,one size fits all.

Was this review helpful?  

Novella3409 May 06, 2014

The staff are very Carering. The food is very good, haven't ever seen party pies or sausage rolls on menu. I would recommend this aged care home for your loved one.

Was this review helpful?  

Facility information, including facility name, operator and location provided courtesy of the Department of Social Service's My Aged Care. All reviews are the personal opinion of the reviewer, and do not necessarily reflect the views of Aged Care Reviews Pty Ltd, and are monitored according to the site's Content Guidelines.

About Southern Cross Care Springvale

Southern Cross Care (Vic) is a leading not-for-profit provider of aged care services founded by the Knights of the Southern Cross. Our Board and staff work within a Christian ethos. Since 1969, we have been supporting older people, their families and carers across Melbourne and regional Victoria. Supported by more than 1300 staff and hundreds of volunteers, we are committed to assisting older people to enjoy the best life possible at home or in residential care. Our wide range of services include community in-home support, residential aged care, retirement living, dementia care, respite services and veterans’ home care.

Available Rooms

Room Name

Standard room


Single room + ensuite



No of rooms


Room size (sqm)

Room size excluding ensuites 20sqm

Room Description

Southern Cross Care Springvale is a small single-storey residence with 42 single rooms each with private ensuite. The home features a mix of carpeted and vinyl floored rooms built in wardrobe with hanging space as standard in every room ceiling fans and hydronic heating and Nurse Call to all rooms including ensuites

Common Areas Description

The home caters for 42 residents in an intimate homely environment.
It features a lounge area with a large screen TV and Chinese Pay TV and a separate dining area intimate reading nooks and quiet reflection spaces an on-site kitchen where all meals are freshly prepared and a hairdressing salon. Outside are three separate courtyards of varying sizes and character including a chook enclosure and raised garden beds.

Aged Care Directory
My Account