This facility is very well presented but as we found out has lots of hidden issues with care. We found care and hygiene was often lacking at times(we were constantly on to them). Outings were supposed to be happening but got fewer and fewer until they stopped completely due to different excuses. Staff were obviously prepped on what to say to relatives and seemed afraid of management. I witnessed a wheelchair bound resident state she needed to go ...
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Brennan4634
7 years ago
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We found high care needs were often lacking at times and recommendations giving from hospital were disregarded or ignored. Management was quite rude to us and we were told if we didn't like it ,we could leave. I'm not sure if there is a staff shortage or just bad management. Some of the staff are lovely and caring but appeared to afraid too speak up. Outings were a lot rarer than told initially. Appears great until you look closer at the high care part.
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Mrs Moran
9 years ago
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I discovered Southern Cross Care Stretton Gardens by chance as I was in urgent need of care for my bestfriend's Mum as my bestfriend has moved overseas and her Mum had declined in her health. I was very impressed with the management of this service and with the staff. It was to me the 5 star (like the Hilton) of aged care. I was thrilled my friend, although on a pension was able to get a high care placement there. This is such a lovely establishm...
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joboe1
9 years ago
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This facility is modern and well run. All residents have their own room with en-suite, and quality furniture. The physiotherapist is present four days per week and runs a pain clinic each day, which also provides social interaction. The activity therapists are present every week day and provide a wonderfully varied program to suit the needs of all residents. As with all similar facilities, the numbers of nurses/carers could be increased, so t...
SCC Stretton is a grand home design to provide independent living in a secure and luxurious home. The style of the rooms with the situation of the ensuite in relation to the bed space provides privacy while the bay window extends the room into the surrounding garden and lawn areas to enhance natural light and a cosy location to relax. With the coffee shop, chapel and numerous living areas it is easy to enjoy the feeling of community within the home and to also enjoy the resident bedrooms, the smaller intimate spaces inside and sitting areas in the garden for privacy and to benefit from opportunities for independence.
Available RoomsUpdated as of March 2022
Room Name Premium
Type Single room + ensuite
Occupancy 1
No of rooms 60
Room Size (sqm) Minimum room size 22m2
Room Description
Beautifully appointed, large, modern room with ensuite. Each room has a fan, air-conditioning, nurse call system, telephone and television connection point. Classic style furniture to each room includes an electric bed, bedside chest, table with two chairs, along with a large chest of drawers and built in wardrobe. There is the option for couples or friends to reside in adjoining rooms. Each room has a bay window, providing a cosy extension of the room to sit with friends or guests and enjoy the outlook.
Common Areas Description
Constructed in 2008, this single-storey, brick-construction, grand style home is tastefully decorated throughout. The home has large activity rooms and function room, roomy lounge rooms with flatscreen televisions, open, stylish dining areas along with smaller, private spaces. The well-maintained external garden areas with a variety of native and tropical gardens contain multiple outdoor areas for gathering with family and friends or to hold a barbecue. The coffee shop is open 3 mornings per week for residents and their guests. Residents can also utilise the tea and coffee making facilities in the activities room for entertaining. These areas of the home can be booked for private family functions. The home is fully air-conditioned throughout. A person living in this home would also have access to a library of books, games and a computer, mediation room and hairdressing salon. There is a resident laundry offered for residents who choose to do some of their own washing.