There is not enough staff to look after the residents.

My mothers health and emotional well-being declinded over time when a resident. I understand there would be a certain level of decline given the circumstances however she was never encouraged to participate, she was at times asked would say no and that would be it. Her confidence and self esteem plumeted and she ended up solely relient on their services which caused her to fall out pf bed, be threatened for pushing her buzzer, bedsores from not...

My mothers qaulity of life significantly declinded when placed in a nursing home. There was no positive encourage or a reason for her to feel alive. Very sad situation. Her level of care lead to her passing much early than I believe she should have, she was aged 74 at time of death. When a complaint was officially made the provider blatantly lied to which it came down to familys word against managers so of course my mothers well being and ex...

My mother is a resident there, and is quite regularly left sitting in faeces and as she doesn't mobilise is at the mercy of the staff. Quite often they will come in and say we will be back in a minute and don't reappear for anything up to 45 minutes. She has also been left sitting on the toilet for anything up to 30 minutes. Some of the staff are quite rude, and the manager of the facility is not someone whom I feel should be in command of an aged care facility.

My mother is a resident here, and yesterday was left sitting in faeces for 45 minutes. I spoke with the nursing staff who were at best unhelpful, descending into rudeness, when I enquired as to when she could expect to be attended to. The manager wasn't available for me to voice my concerns, but I fully intend to follow this up.