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Southern Cross John Woodward Apartments

3.17 6 Reviews | Write a Review

Operator Average Quality
(32 Reviews)

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Review Southern Cross John Woodward Apartments
6 reviews sorted by Date Rating Type
Jaren3988 Dec 01, 2019

I have visited this nursing home many times. There is a shortage of staff

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Kadin6720 Sep 26, 2018

My father passed away on the 6th September after he was transferred to hospital with Sepsis. His had dementia and we always felt his care was not up to scratch and that the staff were rude to the patients along with the staff were not well trained in dementia behaviours despite being a high risk unit. Sad that dad’s last year was so horrible and that the staff had not paid closer attention despite the Hope team giving a guideline for the staff to follow.

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Adrianna4321 Jun 26, 2015

Too many casual staff,people who has done only a very short training course and know nothing about the elderly,3 months courses are not enough to learn to look after them.

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Mohammad7821 Jun 12, 2015

I am living in an Independant Aged Care Village, have been here for 12yrs. I am now 85yrs and think we are so blessed to have all the care. I have my meals delivered to my Unit, also have my Unit cleaned. WE can have Physiotherapy and Massage. We can learn to use iPad, iPhone. We have Entertainment,, Card Games, Bingo Movies,Tai Chi, Exercises, Happy Hour .etc, etc. Mass

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rosep1234 May 23, 2015

As a visitor to a relative I've noticed that the overall care is very good but small things like the patients nappy has come off. The room also need to be vacuumed more often.

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guildford May 23, 2015

a place like home

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Facility information, including facility name, operator and location provided courtesy of the Department of Social Service's My Aged Care. All reviews are the personal opinion of the reviewer, and do not necessarily reflect the views of Aged Care Reviews Pty Ltd, and are monitored according to the site's Content Guidelines.

About Southern Cross John Woodward Apartments

Southern Cross John Woodward is located in a well-established residential area, on generous grounds and within minutes of Merrylands shopping centre and railway station. Conveniently, a bus stop is located just inside the entrance to the village.Our residential care facility offer a mix of 90 low care and 45 high care places in clustered accommodation. Southern Cross John Woodward is contemporary, having been totally rebuilt and/or upgraded since 2001. One cluster of 30 apartments is available for people with special needs, including those living with dementia.

Available Rooms

Room Name

Single room + private ensuite

Type

Single room + ensuite

Occupancy

1

No of rooms

100

Room size (sqm)

21

Room Description

Rooms were repainted in January 2014. Bedrooms are generous approx. 21 sqm and all single bedrooms rooms include a kitchenette built-in robes and a spacious ensuite 7.5 sqm. Floors are either carpeted or covered with a cushioned non-slip vinyl. Ensuites include shower vanity unit and toilet and grab rails and are tiled. All rooms have pleasant outlooks of either courtyards or gardens and are well-positioned for residents access to all common areas. All rooms are furnished with an electric highlow bed wardrobe and bedside cabinet in each room. Heater lights and ceiling fans telephone and television point are located in each room. A nurse call device is located in both the bedroom and ensuite bathroom for residents safety. All rooms have fire sprinklers.

Common Areas Description

The facility includes 13 lounges five sitting areas seven dining rooms and eight courtyards. An extensive upgrade of all furniture was completed in April 2014. All common areas are fully air-conditioned and tastefully decorated with comfortable quality inclusions and furnishings. Residents can enjoy the dining experience in the many small air conditioned dining rooms with attached balconies and courtyards. The lounge and sitting rooms approx. 56 sqm are within close walking distance to all rooms to encourage socialisation and a sense of wellbeing. The main activitiesfunction room approx.270 sqm is carpeted with access to several courtyardsBBQ areas approx. 260 sqm free Wi-Fi a piano and shuffleboard. There is also a private meeting room as well as a childrens play area. The outdoor garden footpath and courtyard areas are landscaped and have outdoor seating. Individual garden plots are available for use by the residents.

Room Name

Shared room + shared ensuite

Type

Shared room + shared bathroom

Occupancy

2

No of rooms

7

Room size (sqm)

21

Room Description

Rooms were repainted in January 2014. Bedrooms are generous and include a kitchenette. All rooms have pleasant outlooks of either courtyards or gardens and are well-positioned for residents access to all common areas. All rooms are furnished with an electric highlow bed wardrobe and bedside cabinet in each room. Heaters lights and ceiling fans telephone and television point are located in each room. Floors are either carpeted or covered with a non-slip vinyl. Ensuites include shower vanity unit and toilet and grab rails and are tiled. A nurse call device is located in both the bedroom and ensuite bathroom for residents safety. All rooms have fire sprinklers.

Common Areas Description

The facility includes 13 lounges five sitting areas seven dining rooms and eight courtyards. An extensive upgrade of all furniture was completed in April 2014. All common areas are fully air-conditioned and tastefully decorated with comfortable quality inclusions and furnishings. Residents can enjoy the dining experience in the many small air conditioned dining rooms with attached balconies and courtyards. The lounge and sitting rooms approx. 56 sqm are within close walking distance to all rooms to encourage socialisation and a sense of wellbeing. The main activitiesfunction room approx.270sqm is carpeted with access to several courtyardsBBQ areas approx. 260 sqm free Wi-Fi a piano and shuffleboard. There is also a private meeting room as well as a childrens play area. The outdoor garden footpath and courtyard areas are landscaped and have outdoor seating. Individual garden plots are available for use by the residents.

Room Name

Single room + shared ensuite

Type

Single room + shared bathroom

Occupancy

1

No of rooms

12

Room size (sqm)

21

Room Description

Rooms were repainted in January 2014. Bedrooms are generous approx. 21 sqm and include built-in robes and a kitchenette. Floors are either carpeted or covered with a non-slip vinyl. Ensuites include shower vanity unit and toilet and grab rails and are tiled. All rooms have pleasant outlooks of either courtyards or gardens and are well-positioned for residents access to all common areas. All rooms are furnished with an electric highlow bed wardrobe and bedside cabinet in each room. Heater lights and ceiling fans telephone and television point are located in each room. A nurse call device is located in both the bedroom and ensuite bathroom for residents safety. All rooms have fire sprinklers.

Common Areas Description

The facility includes 13 lounges five sitting areas seven dining rooms and eight courtyards. An extensive upgrade of all furniture was completed in April 2014. All common areas are fully air-conditioned and tastefully decorated with comfortable quality inclusions and furnishings. Residents can enjoy the dining experience in the many small air conditioned dining rooms with attached balconies and courtyards. The lounge and sitting rooms approx. 56 sqm are within close walking distance to all rooms to encourage socialisation and a sense of wellbeing. The main activitiesfunction room approx.270sqm is carpeted with access to several courtyardsBBQ areas approx. 260 sqm free Wi-Fi a piano and shuffleboard. There is also a private meeting room as well as a childrens play area. The outdoor garden footpath and courtyard areas are landscaped and have outdoor seating. Individual garden plots are available for use by the residents.

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