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Southern Cross St Joseph's Apartments

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(32 Reviews)

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Review Southern Cross St Joseph's Apartments
1 reviews sorted by Date Rating Type
N Black Mar 11, 2020

My mother was at St Josephs for 3 1/2 years, we were lucky to be able to move her. They prescribed anti-psychotics without consent, their record keeping is incorrect, the activities advertised are false and misleading, they have no dementia specific activities and no training in how to redirect and care for people with Alzheimers, they removed mum from her gluten free diet, they also had no idea what foods contained gluten, there is not enough staff and the facility manager changed 3 times while mum was there and the communication is disgraceful. If you love your family member, think twice.

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Facility information, including facility name, operator and location provided courtesy of the Department of Social Service's My Aged Care. All reviews are the personal opinion of the reviewer, and do not necessarily reflect the views of Aged Care Reviews Pty Ltd, and are monitored according to the site's Content Guidelines.

About Southern Cross St Joseph's Apartments

Southern Cross St Joseph's Apartments is a residential aged care facility located in an established residential area just minutes south of Tweed Heads. The facility is within a level 300m walk of a major shopping centre and local bus stops.Our gardens are well-maintained and peaceful providing perfect spaces for relaxation and contemplation. Our facility also offers a diverse lifestyle and activity program and includes a café and a chapel on the premises.

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