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Springvale Aged Care

3 1 Review | Write a Review

Operator
Japara Healthcare

Operator Average Quality
(144 Reviews)

Room Vacancies:
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Residential Accommodation Deposit:
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Resident or Service User Review

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  • Quality of information provided
  • Helpfulness of staff
  • Quality of ambiance & general environment
  • Overall quality
  • Quality of building
  • Quality of staff & care
  • Quality of food
  • Quality of lifestyle & wellbeing
  • Overall quality

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Springvale Aged Care     (03) 9546 6133

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Review Springvale Aged Care
Quality of information provided
Helpfulness of staff
Quality of ambiance & general environment
Overall quality
Quality of building
Quality of staff & care
Quality of food
Quality of lifestyle & wellbeing
Overall quality
How likely are you to recommend this service to a friend or a colleague?
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0 1 2 3 4 5 6 7 8 9 10
1 reviews sorted by Date Rating Type
Not happy Jan Jul 09, 2014

Quality of food was below par. Very high fatty food. On several occasions my parent was left unattended in bathroom unable to reach bell as it was not in reach. Left for a long time and my parent was very distressed. Other residents coming into room and frightening my parent. staff members rude to the family members. Not calling doctors when needed.

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Facility information, including facility name, operator and location provided courtesy of the Department of Social Service's My Aged Care. All reviews are the personal opinion of the reviewer, and do not necessarily reflect the views of Aged Care Reviews Pty Ltd, and are monitored according to the site's Content Guidelines.

About Springvale Aged Care

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Available Rooms

Room Name

Standard

Type

Shared room + shared bathroom

Occupancy

2

No of rooms

1

Room size (sqm)

12

Room Description

These rooms are well maintained and attractive pleasant decor with colour co-ordinated linen and window furnishings. Windows let in natural light and there is also a telephone jack. A selection of high quality furniture is supplied and residents are welcome to add some of their own touches to personalise their space.

Common Areas Description

Room Name

Deluxe

Type

Single room + ensuite

Occupancy

1

No of rooms

1

Room size (sqm)

14

Room Description

These rooms are well maintained and attractive pleasant decor with colour co-ordinated linen and window furnishings. Windows let in natural light and there is also a telephone jack. A selection of high quality furniture is supplied and residents are welcome to add some of their own touches to personalise their space. These rooms are located in the extended section of the building.

Common Areas Description

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