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St Andrew's Lutheran Aged Care Village

4 2 Reviews | Write a Review

Operator Average Quality
(23 Reviews)

Room Vacancies:

Residential Accommodation Deposit:

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Review St Andrew's Lutheran Aged Care Village
2 reviews sorted by Date Rating Type
Hassie1019 May 24, 2017

This is a warm and caring facility. The staff go out of their way to care for their residents. The food is cooked on site and plentiful and they provide lots of activities and outings.

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Mortimer713 Apr 02, 2017

Since change of General Manager april 2016 level of service and care declined appreciably Staff generally unhappy high turnover-middle management poor communicators-managers need to get on the floor with residents families-GET SERIOUS with resident meetings their a Joke Should be RESIDENTS AND FAMILY members meetings-serious improvement needed or standard of care just keeps declining

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Facility information, including facility name, operator and location provided courtesy of the Department of Social Service's My Aged Care. All reviews are the personal opinion of the reviewer, and do not necessarily reflect the views of Aged Care Reviews Pty Ltd, and are monitored according to the site's Content Guidelines.

About St Andrew's Lutheran Aged Care Village

St Andrew's is located in the beautiful, semi-rural Tallebudgera Valley, in the Gold Coast hinterland. Our setting high on a hill means our residents enjoy cooling breezes and wonderful bird life. Major shopping precincts, beaches and tourist attractions are close by and accessible via our resident bus. We offer one- and two-bedroom retirement village units, low and high care support in single rooms with ensuites and a specialised dementia care unit. A cinema, pool and newly refurbished gym are all available for residents to enjoy.Our vision is to enhance the lives of our residents through supportive and loving care. 'We are blessed here at St Andrew's with well-planned, comfortable accommodation set in beautiful natural surroundings. With a reputation for fine care and service delivered by our wonderful staff, we have the bases well covered.' St Andrew's Lutheran Aged Care Manager Lisa Thorne'I like to walk around the comp

Available Rooms

Room Name

Banksia

Type

Single room + ensuite

Occupancy

1

No of rooms

70

Room size (sqm)

At least 16 sq mt.

Room Description

Rooms are in very good condition with high quality furnishingsclose access to communal lounges and dining rooms. Many rooms have extensive views of the surrounding Tallebudgera Valley

Common Areas Description

Access to lounges dining areas craft and activity rooms.Pool landscaped grounds and gardens. Communal lounges have a number of entertainment options including television and library.

Room Name

Boronia

Type

Single room + ensuite

Occupancy

1

No of rooms

2

Room size (sqm)

At least 14 sq mt.

Room Description

Rooms are in very good condition with high quality furnishings ducted air conditioning skylights and close access to communal lounges and dining rooms

Common Areas Description

Access to lounges dining areas craft and activity rooms.Pool landscaped grounds and gardens. Communal lounges have a number of entertainment options including television and library.

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