Sign In
Validation
Confirmation
Confirmation
Join Now
Refer a friend or relative
Prefer to talk to a real person? 1300 775 870

St Andrew's Village Hughes

3.6 5 Reviews | Write a Review

Operator Average Quality
(15 Reviews)

Room Vacancies:

Residential Accommodation Deposit:

Resident or Service User Review

Tour Review

  • Quality of information provided
  • Helpfulness of staff
  • Quality of ambiance & general environment
  • Overall quality
  • Quality of building
  • Quality of staff & care
  • Quality of food
  • Quality of lifestyle & wellbeing
  • Overall quality
One last thing...
The Power of Knowing
Send this listing to a friend
Get more information
Get more information
Enquiry
Like to book a tour?
Tour Booking
Review St Andrew's Village Hughes
5 reviews sorted by Date Rating Type
Jovany8424 Jan 26, 2019

My father had 2 weeks respite and felt very lonely. This was partly his fault as he did not really try to join in activities. It would be good to see more active encouragement in getting them out of their rooms and into things. The men's chat did not run because it was January. The day trip which he was going on was canceled due to the heat. An alternate location would have been good, even a club. It took 5 days to get a working remote and a telephone (both of which he had paid for). There needs to be an introduction sheet eg how to put out laundry, when it is collected etc. Nothing happened for some days and he was never given a pillow slip for his laundry. Apparently you could get newspapers delivered - we learned this on his last few days. Visitors commented that his room looked dirty, esp the bathroom. There was a cockroach in his walker. The food seemed good and staff were friendly enough. A white board outside each room would be helpful in communicating with staff. Some of his medications were missing when he checked out as well as clothes. I expected more care and interest. Disappointing.Perhaps long term residents are catered for better.

Was this review helpful?  1

Elmo2414 Jan 24, 2019

My father had 2 weeks respite. Took 5 days to get working batteries for his remote and give him a telephone. Lack of info on procedures eg laundry, accessing newspapers, who should provide continence pads. Room often appeared dirty, esp bathroom. No air con in heatwave so brought in a fan. Needs bigger range of activities eg more sport type ones like carpet bowls which was offered once. Would be helpful to have tv in some of the lounges so they could watch and comment on sport eg cricket and tennis , instead of always watching in rooms. My brother visited and found a cockroach in his walker.Whilst some of the boredom was my father's fault for not trying to join in more, there needs to be more effort and thought put into activities for men.We will not put him in here again.Food seemed good.Staff were often hard to find. A whiteboard outside each room would be an easy way to communicate eg needs batteries and phone form day of book in.Disappointing.

Was this review helpful?  

Briana4745 Sep 25, 2018

The aged care home is good for residents that are mentally and physically capable of participating in the organised activities, and undertaking some amount of self care. It seems residents in their rooms who are depressed and not wanting to participate in the activities or care for themselves are given a lower level of care (from my own perspective of having a parent who is resident there).

Was this review helpful?  1

Jacobt Dec 15, 2016

My wife had an awesome time in the day respite at Theodora's Place in St Andrews Village, Hughes, ACT before she moved permanently to an aged care. I recommend Theodora's Place to every carer's who need a break from their caring role. The centre coordinator was helped me to complete all formalities and get into the day respite service for my wife. I must say the excellent staff at the centre was very helpful. Me and my wife had a very good experience with Theodora's Place.

Was this review helpful?  

Eileen Roberts Jun 09, 2015

St Andrews Village is a well run aged care facility. My husband developed ulcers on his leg which have received care and treatment from the moment they were discovered. On discovering one ulcer had become infected, on a weekend, a locum was called in and antibiotics prescribed. I was very satisfied with the speed in which attention was given. The high care facility is very secure with enough carers on hand to deal with situations as they arise. Overall, I am very satisfied with the facility.

Was this review helpful?  4

Facility information, including facility name, operator and location provided courtesy of the Department of Social Service's My Aged Care. All reviews are the personal opinion of the reviewer, and do not necessarily reflect the views of Aged Care Reviews Pty Ltd, and are monitored according to the site's Content Guidelines.

About St Andrew's Village Hughes

St Andrews Village provides a safe, caring and enjoyable independent living and residential care environment for older members of our community.In late 2009 the modern new John Flynn House was opened bringing our total number of residential rooms to 176.St Andrews Village offers a range of residential options including: independent townhouse living, low care hostel suites, dementia specific facilities, and short term respite care.

Available Rooms

Room Name

John Flynn House

Type

Single room + ensuite

Occupancy

1

No of rooms

0

Room size (sqm)

30

Room Description

Large single room with private ensuite kitchenette and private balcony overlooking expansive well manicured gardens located in a beautifully appointed facility built only 5 years ago. Each room contains contemporary furnishing including lockable bedside drawers shelving chair coffee table and book shelves. All rooms have individually controlled in-floor heating.
There are several shared courtyards providing safe and secure outdoor areas.

Common Areas Description

The facility has one central dining room several small dining rooms and lounge areas with designer contemporary furnishings. A private dining room is available for use by families and there are also several outdoor dining areas. Fridges containing food for self selection outside of standard meal times enable residents to eat at their leisure. Residents can also choose to have their meals delivered to their room if they wish to eat in privacy.
A large screen TV DVD player and sound system are available for use in the common areas and computers with internet access are also available. A daily activities program provides residents with a choice of various outings exercise crafts and other activities.

Room Name

Harrison House North

Type

Single room + ensuite

Occupancy

1

No of rooms

0

Room size (sqm)

14.8

Room Description

Single room with private ensuite and private balcony overlooking expansive well manicured gardens. All rooms have been refurbished within the last 5 years and are newly decorated for incoming residents. There are several shared courtyards providing safe and secure outdoor areas.

Common Areas Description

The facility has one central dining room and several small dining rooms. A private dining room is available for use by families and there are also several outdoor dining areas. Fridges containing food for self selection outside of standard meal times enable residents to eat at their leisure. Residents can also choose to have their meals delivered to their room if they wish to eat in privacy.
A large screen TV DVD player and sound system are available for use in the common areas and computers with internet access are also available. A daily activities program provides residents with a choice of various outings exercise crafts and other activities.

Room Name

Harrison House South

Type

Single room + ensuite

Occupancy

1

No of rooms

0

Room size (sqm)

14.8

Room Description

Single room with private ensuite and private balcony overlooking expansive well manicured gardens. All rooms have been refurbished within the last 5 years and are newly decorated for incoming residents.
A courtyard designed specifically for residents living with dementia provides a serene safe and secure outdoor area.

Common Areas Description

The facility has one central dining room and several small dining rooms. A private dining room is available for use by families and there are also several outdoor dining areas. Fridges containing food for self selection outside of standard meal times enable residents to eat at their leisure. Residents can also choose to have their meals delivered to their room if they wish to eat in privacy.
A large screen TV DVD player and sound system are available for use in the common areas and computers with internet access are also available. A daily activities program provides residents with a choice of various outings exercise crafts and other activities.

Aged Care Directory
My Account