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St Francis Residential Aged Care Orange

3 7 Reviews | Write a Review

Operator Average Quality
(45 Reviews)

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Review St Francis Residential Aged Care Orange
7 reviews sorted by Date Rating Type
Lizeth6511 Sep 04, 2019

I had a relative as a resident at St Francis and could not fault it. Through all the time she was there she was happy and well cared for. When she was dying the staff were caring and compassionate. The manager was available at anytime and gave us great support. I would recommend St Francis to everyone.

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Brooklyn355 Jun 13, 2019

Poor food. Poor quality care from staff. They don't listen to their patients or family concern for the patient.

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Aletha9339 Mar 12, 2019

I have a close relative in St Francis and could not be more happy. The staff are warm and caring and the Manager is easy to access. The rooms are small and there are shared bathrooms but the place is clean and well kept. A home environment. Most staff and residents appear happy to be there. Well managed home

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Teagan4388 Jan 24, 2019

Management was appalling. Management needs improvement when it comes to treating new and older staff with respect and dignity i wouldn't recommend this service to a family member or friend due to poor service and poor treatment

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Janelle4891 Mar 09, 2018

I worked for Catholic Aged Care in Orange NSW and it was the worse time of my life. The first two managers were great and the last and current one is a bully towards staff and residents she does not like. You can't say anything about anyone on incase they are related to the staff member you are having any issues with as the manager will always take her friends on staff word about what happened even if she knows they are wrong.For example the lady in the front office is the mother of a RN in charge and her other daughter is a nurse on the floor . So you can't put a complain about any of them because they will always stick together. The manager loves Residents with money and will always make sure they get what they want however she does noy do that for the residents without money. So I would not work or put any of my family in that facility..

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Kattie1573 Jan 04, 2016

Excellent care. Great staff. Rooms small but clean. My mother does not like sharing a bathroom. Overall, we are very pleased with the care.

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Sunny13 Jul 10, 2014

My parent has lived here for about 12 months now. She is always clean, well fed, and lots of activities. When she has been unwell the staff have been fabulous in solving the problems, and she has quickly recovered. Her room is a little small, but is freshly painted, view of the garden and her own ensuite.

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Facility information, including facility name, operator and location provided courtesy of the Department of Social Service's My Aged Care. All reviews are the personal opinion of the reviewer, and do not necessarily reflect the views of Aged Care Reviews Pty Ltd, and are monitored according to the site's Content Guidelines.

About St Francis Residential Aged Care Orange

St Francis Aged Care is a welcoming 53 bed low care residential community which includes a 10 bed dementia specific unit. Situated in Orange, residents of St Francis Aged Care enjoy a friendly and home-like environment where every resident is treated with dignity and respect. Emphasis is placed on living a secure and comfortable lifestyle while maintaining independence and community connections where possible. People from all backgrounds and faiths are welcomed.This exceptional facility was recently awarded a prestigious Better Practice Award 2013 for their outstanding care of residents with complex mental health conditions.St Francis Aged Care is co-located with The Bailly, 12 living units designed for independent living and is fully accredited by the Aged Care Standards and Accreditation Agency.With a bus stop at the door and only a short 10 minute stroll from the main shopping area of Orange, why not call today to find out how

Available Rooms

Room Name

Standard

Type

Single room + shared bathroom

Occupancy

1

No of rooms

34

Room size (sqm)

10

Room Description

The private and comfortable standard rooms have shared en-suites. The rooms have been well maintained since the facility was built in 1980. All rooms are furnished with bedside locker bed chair built in wardrobe and a fan and heater.

Common Areas Description

Residents have access to a large dining area as well as spacious lounge rooms and family meeting rooms. There is an activities room library chapel prayermeditation room and hairdressing salon for the residents. The facility also has a residents kitchen and open outdoor garden areas with undercover seating and BBQ facilities.

Room Name

Dementia-Specific

Type

Single room + ensuite

Occupancy

1

No of rooms

10

Room size (sqm)

15.6

Room Description

The comfortable and spacious dementia-specific rooms have private en-suites. The rooms have been well maintained since the facility was built in 1980. All rooms are furnished with bedside locker bed chair built in wardrobe and a fan and heater.

Common Areas Description

Residents in the dementia-specific wing have access to a secure outdoor area. The dementia wing is secured by access codes on exits. Residents have access to a large dining area as well as spacious lounge rooms and family meeting rooms. The facility also has a residents kitchen an activities room library chapel prayermeditation room and hairdressing salon for the residents.

Room Name

Standard Plus

Type

Single room + ensuite

Occupancy

1

No of rooms

9

Room size (sqm)

10

Room Description

The private and comfortable standard plus rooms have private en-suites. The rooms have been well maintained since the facility was built in 1980. All rooms are furnished with bedside locker bed chair built in wardrobe and a fan and heater.

Common Areas Description

Residents have access to a large dining area as well as spacious lounge rooms and family meeting rooms. There is an activities room library chapel prayermeditation room and hairdressing salon for the residents. The facility also has a residents kitchen and open outdoor garden areas with undercover seating and BBQ facilities.

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