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85-89 Clinton St, Orange NSW 2800
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Operator Average Quality
(45 Reviews)
Room Vacancies:
Residential Accommodation Deposit:
Resident or Service User Review
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- Quality of information provided
- Helpfulness of staff
- Quality of ambiance & general environment
- Overall quality
- Quality of building
- Quality of staff & care
- Quality of food
- Quality of lifestyle & wellbeing
- Overall quality
St Francis Residential Aged Care Orange 1800 551 834
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Facility information, including facility name, operator and location provided courtesy of the Department of Social Service's My Aged Care. All reviews are the personal opinion of the reviewer, and do not necessarily reflect the views of Aged Care Reviews Pty Ltd, and are monitored according to the site's Content Guidelines.
I had a relative as a resident at St Francis and could not fault it. Through all the time she was there she was happy and well cared for. When she was dying the staff were caring and compassionate. The manager was available at anytime and gave us great support. I would recommend St Francis to everyone.
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Poor food. Poor quality care from staff. They don't listen to their patients or family concern for the patient.
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I have a close relative in St Francis and could not be more happy. The staff are warm and caring and the Manager is easy to access. The rooms are small and there are shared bathrooms but the place is clean and well kept. A home environment. Most staff and residents appear happy to be there. Well managed home
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1
Management was appalling. Management needs improvement when it comes to treating new and older staff with respect and dignity i wouldn't recommend this service to a family member or friend due to poor service and poor treatment
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I worked for Catholic Aged Care in Orange NSW and it was the worse time of my life. The first two managers were great and the last and current one is a bully towards staff and residents she does not like. You can't say anything about anyone on incase they are related to the staff member you are having any issues with as the manager will always take her friends on staff word about what happened even if she knows they are wrong.For example the lady in the front office is the mother of a RN in charge and her other daughter is a nurse on the floor . So you can't put a complain about any of them because they will always stick together. The manager loves Residents with money and will always make sure they get what they want however she does noy do that for the residents without money. So I would not work or put any of my family in that facility..
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Excellent care. Great staff. Rooms small but clean. My mother does not like sharing a bathroom. Overall, we are very pleased with the care.
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My parent has lived here for about 12 months now. She is always clean, well fed, and lots of activities. When she has been unwell the staff have been fabulous in solving the problems, and she has quickly recovered. Her room is a little small, but is freshly painted, view of the garden and her own ensuite.
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