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Strathdale Centre

1.67 3 Reviews | Write a Review

Operator
Columbia Aged Care Services

Operator Average Quality
(7 Reviews)

Room Vacancies:
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Strathdale Centre     (02) 9809 8089

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Review Strathdale Centre
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Helpfulness of staff
Quality of ambiance & general environment
Overall quality
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3 reviews sorted by Date Rating Type
Maya8573 Oct 05, 2018

Heart broken is the word that comes to mind when I think of Strathdale nursing home and the effect that it has had on my mum after a very short 2 week stay for respite. My mind was initially put at rest by the friendly staff and nice surrounds. I left mum smiling from Ear to ear and walked out with a skip in my step as I was going to enjoy a much needed break away, although I planned to visit mum on some of the days along with my sisters, taking turns to put mums and our own minds at rest. 3 days after admission the centre was in Lockdown due to the Novovirus. Ok, Bad timing! Just when we were there, yet I understood the protocol regarding no visitors and called on the telephone to talk to mum. Luckily Mum didn't contract the virus. With every call her voice was weaker and weaker. She complained to me about her backside hurting and that the pain was unbearable. I spoke to nurses and was told that they were changing mums positioning regularly. On the day I picked her up she was so frail, had obviously lost weight and could hardly talk. She had a bruised eyelid, cut on her leg and either 2 cuts on her lip or 2 coldsores. I have photos. When we got home and I changed her incontinence pad I saw horrendous chaffing and a fluid filled blister the size of a 20 cent piece on her buttocks cheek which they didn't inform me about. All she kept mumbling was "God help me" as the pain was so severe and she was also so obviously constipated that there was a hard bulge protruding. She asked for water and drank 3 glasses, which she never ever would normally, as most elderly do need prompting to get there water intake. I also noticed that when I received all the medications that were left over that they hadn't been giving her any Magnesium tablets that she heavily relies on for muscle weakness. My stomach is in knots. I am nursing her around the Clock. I dont know what could of gone wrong there. I know everyone is complaining of nursing homes being short staffed and maybe because of the lockdown, staff were cut further. I have looked after mum for 6 years without incident. She was there for 2 weeks! That is just not on, not right. Devastatingly unbelievable!

Was this review helpful?  1

Cordelia2811 Sep 25, 2018

I spent many days visiting this home and they are grossly uunderstaffed resulting In the quality of care being very poor

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Skye9242 Aug 14, 2015

There are no staff at this facility

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Facility information, including facility name, operator and location provided courtesy of the Department of Social Service's My Aged Care. All reviews are the personal opinion of the reviewer, and do not necessarily reflect the views of Aged Care Reviews Pty Ltd, and are monitored according to the site's Content Guidelines.

About Strathdale Centre

Set in a quiet street with pleasant surrounds, each floor of this three level centre has its own comfortable recreational, lounge and dining areas. Large balconies adjoin each room single and shared accommodation is available. The building is centrally heated and some rooms have air-conditioning. A lift provides easy access to all levels.The garden area is secure and offers a barbecue area with gazebo where families can enjoy a relaxing afternoon and where group activities are often held.Strathdale is only 5 minutes walk from Strathfield Station and bus terminals, and is handy to Strathfield Plaza shopping mall. Two major public hospitals are only 15 minutes away by car and churchs of every major denomination are also close by.

Available Rooms

Room Name

Premium

Type

Single room + ensuite

Occupancy

1

No of rooms

20

Room size (sqm)

Average of 11.6m2

Room Description

Rooms in this class are located on our ground floor and provide for single accommodation with private ensuite. All rooms have their own air conditioner mounted HD LED TV with Foxtel. All rooms have been designed to a high quality standard and have new electric beds bedside locker over-bed tray wardrobes and high back chairs in a contemporary design. Most rooms either have their own balcony or direct access to our internal atrium areas with generous modern ensuites in each room.

Common Areas Description

On our ground floor we have recently refurbished lounge and dining areas designed with beautiful contemporary furnishings. There is a HD large screen TV with Foxtel piano entertainment deck overlooking our gardens air conditioning two internal atrium areas used for activities and relaxation with some rooms opening into this space.

There is a resident communal kitchenette for tea and coffee making facilities a communal resident laundry for those that like to do their own washing and a variety of sitting rooms where residents relatives and friends can enjoy some quiet time together.

The ground floor accommodates our own Beauty Spot which is operated by a local hairdresser during the week and provides hairdressing services to all residents of our centre for a nominal charge.

Room Name

Superior

Type

Shared room + ensuite

Occupancy

2

No of rooms

20

Room size (sqm)

Average of 14.2m2

Room Description

There is a double room suited for a couple located on our ground floor which has been recently renovated and features a generous modern ensuite HD TV and Foxtel air conditioning with all new furnishings. All other rooms in this group are single with a shared ensuite and situated on our second floor. All of these rooms have just been newly renovated with modern and contemporary furniture and furnishings a HD TV with Foxtel air conditioning a newly renovated bathroom and have access to a private or shared balcony.

Common Areas Description

On our ground floor we have recently refurbished lounge and dining areas designed with beautiful contemporary furnishings. There is a HD large screen TV with Foxtel piano entertainment deck overlooking our gardens air conditioning two internal atrium areas used for activities and relaxation with some rooms opening into this space. There is a resident communal kitchenette for tea and coffee making facilities a communal resident laundry for those that like to do their own washing and a variety of sitting rooms where residents relatives and friends can enjoy some quiet time together. The ground floor accommodates our own Beauty Spot which is operated by a local hairdresser during the week and provides hairdressing services to all residents of our centre for a nominal charge.

Our second floor has recently refurbished lounge and dining room furnishings designed in contemporary fabrics and styles. These common rooms overlook our front garden and include pianos air conditioning large screen HD TV with Foxtel and play host to various activities throughout the week. Each floor has a variety of sitting rooms where residents relatives and friends can get together to enjoy some time together. These areas have been tastefully decorated to provide a sense of peace and relaxation.

Room Name

Standard

Type

Shared room + no bathroom or ensuite

Occupancy

4

No of rooms

20

Room size (sqm)

Average of 19.2m2

Room Description

There are a variety of shared rooms available in this group. There is one four bed room one three bed room and eighteen two bed rooms available. All rooms have been newly renovated to a high standard and feature new furnishings and furniture as well as a new HD TV with Foxtel for every bed and air conditioning in every room. Most rooms have access to a private or shared balcony. These rooms offer shared accommodation on our first or second floor with access to tastefully renovated communal bathrooms.

Common Areas Description

Our first and second floors have recently refurbished lounge and dining room furnishings designed in contemporary fabrics and styles. These common rooms overlook our front garden and include pianos air conditioning large screen HD TV with Foxtel and play host to various activities throughout the week. Each floor has a variety of sittings rooms where residents relatives and friends can get together to enjoy some time together. These areas have been tastefully decorated to provide a sense of peace and relaxation. There are also a number of communal bathrooms on these floors that have been newly renovated to a modern and contemporary style and provide bathroom facilities for those rooms without a private or shared ensuite.

Room Name

Classic

Type

Shared room + shared bathroom

Occupancy

3

No of rooms

20

Room size (sqm)

Average of 16.2m2

Room Description

Rooms in this category offer mostly double accommodation with a shared ensuite with two rooms accommodating three beds with its own ensuite. All rooms have all been recently renovated in 2016 to a high standard with all new furnishings and furniture plus a new HD TV with Foxtel in every bed and each room with air conditioning. All rooms have access to a shared or private ensuite which has been renovated to a high contemporary style. Rooms are located on our first and second floors with most having access to a shared or private balcony.

Common Areas Description

Our first and second floors have recently refurbished lounge and dining room furnishings designed in contemporary fabrics and styles. These common rooms overlook our front garden and include pianos air conditioning large screen HD TV with Foxtel and play host to various activities throughout the week. Each floor has a variety of sitting rooms where residents relatives and friends can get together to enjoy some time together. These areas have been tastefully decorated to provide a sense of peace and relaxation.

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