Whilst the facility is very old and tired the care provided by the staff very much compensates. The food is adequate and a good variety and the facilities kept very clean. My only concern is the repetitive and inadequate interaction opportunities for those able to join in activities. Daily life is very boring for many of the residents which manifests in frustration and it’s associated behavioural issues.

My husband was in this facility for 3 years.a lot could be done to improve the overall conditions of this place as far as cleanliness of rooms,bed linen,meals.Physiotherapy was very good and entertainment was constant and excellent. The building is very ancient and mostly there were two to a room.This was very uncomfortable when children were there to see grandad and his roommate wanted to be naked all the time and commode not emptied. I ...

My father was in this age care home .when they had a outbreak of gastro he was unable to see his wife because they had been put into two separate wings. I was not informed he was in a critical condition until the morning he was admitted to Nambour hospital after the home asked me what to do.he was in a critical state and passed aaway the next day.His wife was not informed he was critical. The home gave him medication he could not swallow an...

My aunt is in a high care facility and is nursed in a regency chair as she is now immobile. I visited a few weeks ago to find her without her dentures. When I queried why this was so, I was told they were lost because she hides them. In a regency chair? Today I found her in bed at 10am and was told she was having a 'rest' day in bed. She was bright and fully awake, so did not look in need of more rest than she gets in a regency chair. The care st...