We need better trained carers
People that know the difference between all dementers
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Lizeth201
7 years ago
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Unfortunately there was a steady decline in some levels, particularly lifestyle which the elderly do so much depend upon.
Very disappointing
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Reed3002
9 years ago
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The care staff are very kind and pleasant to deal with. Communication between am and pm staff not always good.( morning vomit not known by pm staff )Services such as nail - cutting, and communication re residents health and needs, to family are not regular (Family is supposed to receive a phone call every second month. Had only 1 in 12 months. i
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Angel6666
9 years ago
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The staff are very kind .Many requests though, are overlooked. Services such as podiatry seem ad hoc and not consistent.Communication at handover does not always seem evident.
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Lacy7033
9 years ago
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Always there was care and attention for both my relatives who were in the same centre, at different times
Villa Maria Catholic Homes (VMCH) Berwick is situated in a quiet location next to parkland.A 76 bed residence divided into 14-16 bed houses. All rooms are single with private ensuite and have garden or park views. The rooms have personal heating and air conditioning to promote residence comfort.The five separate houses are modern and comfortable, each with communal dining/kitchenettes, lounge rooms and access to outdoor courtyards.There is access to ancillary services including physiotherapy, podiatry and hairdressing.VMCH offers holistic, person-centred care that meets the needs of individuals and can respond as needs change from low to higher levels of care, Dementia specific and Palliative care.VMCH offers spiritual and emotional support through Pastoral Care and is committed to providing residents with choices that actively promote a philosophy of continuous improvement as well as consultation and participation.