In my experience having my Mother in a home for ten years, I am disgusted with some of the staff. The good staff quite often move on, speaking to them, they said they just cannot treat the residence like some staff do. Even now, here are a few good staff. However, my Mothers last few years were hell for her, having delusions and being difficult, she was treated second class. I walked in SO many times hearing how staff were speaking to her. I foll...

In my experience having my Mother in a home for ten years, I am disgusted with some of the staff. The good staff quite often move on, speaking to them, they said they just cannot treat the residence like some staff do. Even now, here are a few good staff. However, my Mothers last few years were hell for her, having delusions and being difficult, she was treated second class. I walked in SO many times hearing how staff were speaking to her. I foll...

In my experience having my Mother in a home for ten years, I am disgusted with some of the staff. The good staff quite often move on, speaking to them, they said they just cannot treat the residence like some staff do. Even now, here are a few good staff. However, my Mothers last few years were hell for her, having delusions and being difficult, she was treated second class. I walked in SO many times hearing how staff were speaking to her. I foll...

I believe staff need to be interviewed differently. There also needs to have ad hoc audits by sending someone in to monitor staff behaviour. My Mother's experience was less than professional even after complaints process. I was downright disgusted by some, not all staff behaviour.