Lack of communication between management to families. Unfriendly staff to relatives. zipping lips of asked a question Very rude. Very few activities apart from TV... outings few and far between. Care is limited due to under staffing and lack of language...ie English. . continence aids limited.. even to dementia patients. Dr visits only if required. not regular. residents usual medications removed in some cases with out consultation wit...

Rudeness of managment...Low staff numbers and high ratios. . Relative taken off much needed medications ...by visiting Dr. Staff notTrained in various aged care management of health problems. Too many overseas workets who are not trained. Continuity of staff for the elderly is important. Management driven by money not care.

My husband was there not long moved from another residential age care which was closing down,he had been there 20 yrs from a age mids 20 s from an asthma attack. This place was already under a lot of standards any way there normal staff was always changing using a lot of agencies where staff were not informed about patients any there needs or they weren't interested to find out ,which resulted in he passed away my husband could feed himself wi...

The staff are nice and the centre is reasonable, however the staff are run off their feet. More staff are needed in the high care section.

Have a relative in this facility. Communication with staff is difficult. DON not interested in families input. Definitely not enough entertainment or Occupational Therapy for residents. Food provided is good. Some issues with cleanliness of room and resident.