Initially it started well however after a change in management profits were clearly put in front of residents care. Mum was left in appalling condition with raging fever swelling in her eye and going into shock when I arrived one day. And a very panicked attendant who did not expect to see me. Rough handling and filthy chairs bad food and complete lack of empathy for people suffering from acute conditions. Full care is required for people sufferi...

this was about 20 years ago when my grandparents were alive .I felt like they were treated as if they were dumb and could not speak for them-selfs . even though my grandparents were sick they still both had sound minds.