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Mary's Grange Inc

2 businesses total

Mary's Grange Inc

(2.5)
  • 5 Grange Ave Taroona TAS 7053
  • Phone - (03) 6227 7000
  • 4 reviews
2.5 (4 Reviews) Average Operator Rating

Katharina7178

Sep 26, 2018

Facility: Mary's Grange

The older nursing staff believe that the aged care institutions are established for their benefit, not for the benefit of the residents. the younger nurses are more resident-focused, unfortunately, their inst enough of them

Was this review helpful?  1

Kyra5944

Sep 9, 2015

Facility: Mary's Grange

I am very very unhappy with Mary's Grange. The level of staffing for high care residents is inadequate - staff are always under pressure and stressed. Management talk 'down' to family members and do not respond adequately to complaints if at all. I have lodged numerous complaints to the Aged Care Complaints Scheme and will continue to do so until management of this facility start showing some respect towards residents and their families. If you are looking for a caring respectful environment then this is not the place.

Was this review helpful?  13

Armando9792

Aug 15, 2015

Facility: Mary's Grange

My father was a resident at this nursing home for 18 months and over this time my family had an absolutely terrible experience with both the level of care that was provided, and the facilities that he lived in. The carers themselves were lovely, but they were understaffed and unskilled to handle high care patients. No money was spent on patient comfort and management were unhelpful to the point of being rude. My advice is look elsewhere, we had 18 months of hell in this place.

Was this review helpful?  1

Patricia Reynolds

Jul 3, 2015

Facility: Mary's Grange

An extremely friendly and professional aged care facility. We as a family are so grateful to the Carers who give my 99 year old mother such care and always have a kind word to her. My family knows how hard the Carers work and we appreciate all the staff at Mary's Grange and the most important part of this message is that my Mother loves living there and is very happy.

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