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Wesley Mission

10 businesses total

Wesley Mission

(3.1)
  • 107 Bellingara Rd Miranda NSW 2228
  • Phone - (02) 9522 6181
  • 8 reviews
3.1 (8 Reviews) Average Operator Rating

Verla1841

Nov 29, 2018

Facility: Vickery Lodge

I lived at Wesley Vickery Sylvania for three years. The culture of the staff is to avoid helping residents. They demand residents be grateful for what little care they receive. They refuse to toilet residents who require help preferring to leave them in nappies that they demand residents use three times before they will change them. They allow male students to surprise naked female residents in the shower without warning the resident that they will be there. I found this experience extremely distressing and I am still traumatised. There is a lot more but I will try to get the basics. Residents expensive belongings go missing and the only people with access are the staff. No respect is given to residents personal privacy or belongings. I had to put up with a broken window for years. They only decided to fix the window on my departure.

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Mylene5293

Sep 25, 2018

Modern clean facility. Food very average particularly hot lunch. Lifestyle program could be improved. Most staff friendly and attentive

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Juliana6553

Sep 25, 2018

Facility: WG Taylor Lodge

This was quite a good facility with wonderful caring staff

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Fanny549

Jul 31, 2017

Facility: WG Taylor Lodge

Staff very friendly and organised

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Ben8323

Jul 16, 2015

Never on time. Never same carer - if they turn up. Carers lazy and won't do alot of basic tasks. Manager Carolina demarchi only concerned about money

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Barb FitzGerald

Jun 1, 2015

Facility: WG Taylor Lodge

My mother is in a High Care Facility, the facilities and staff are fantastic, food is poor but everything else is great, they are very caring people who work in this facility and try their best to help and make the residents feel welcome and supported.

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Minette

May 19, 2015

A beautiful, modern building but one which lacks warmth and the home comforts. Residents rooms all have standard furniture with little opportunity to bring their own particular pieces. Even the bedding is standard, so everything is 'the same' and therefore lacks personality and ownership. In terms of lifestyle and activities, one fulltime Diversional therapist for 76 residents, including a secure Dementia unit, does not work. Students and volunteers are not given the correct induction and training.

Was this review helpful?  3