1 business total
- Lot 2 Main Ave North Merbein VIC 3505
- Phone - (03) 5025 1200
- 5 reviews
Mar 14, 2016
Facility is fantastic, buildings, staff , and above all care of my family member . They truly treat their elderly residents as family . The staff never miss an opportunity to hold special events for the residents including dress up days . Recently my dad was in hospital and I had to go to pick up clothes and every staff member asked how my dad was , from the manager to the maintenance man . Truly a family environment . Any concerns are dealt with in a respectful , caring manner . What more could one ask for . Hope it's still there when it's my turn to be a resident .
Dec 18, 2015
The food quality is probably better than most other facilities but....my mother has so many dietary restrictions due to Crohn's Disease and lactose intolerance. No dairy products, must have low/no residue diet because bowel is only 5mm. wide in some places due to scarring. Consequently her meals are a bit boring.
Dec 18, 2015
Our Mother and Mother In Law is at Merbein Chaffey Age care she is very happy and looks the best she has looked in many years. She is very happy mixing with the other age people there and always wants to help them as she can get around quite good compared to most. She was a very lonely lady before going to chaffey age care.
Dec 8, 2015
My parents were both admitted when my father needed nursing care. He had previously been the carer for our mother. They had been pro active in selecting their facility at a time prior to needing it. They experienced it first through respite and when dad became unwell through transitional care. The experience that they had made the selection easy. The staff were 'amazing' and 'caring' the facilities and setting very nice and the activities appealed to mum. The empathy and dignity with which they treated my father, mother and family at the time of dads passing was both dignified and thoughtful.
Jun 8, 2015
Well staffed with people who appear to enjoy their job and are extremely well disposed towards the residents. Very 'spot on' with medication and meeting resident's needs/requests. Administration and management are good and informative. Actual accommodation and facilities are probably the best in the district. Also have a varied program of activities, including exercise and craft, which are available. Food is generally good and caters to different requirements (on a personal level cope with lactose intolerance). Lunch is the main meal of the day. The evening meal can be a bit uninspiring but residents can opt for soup, sandwich and dessert.