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Plateau View Aged Care Facility

1 business total

Plateau View Aged Care Facility

(3.0)
  • 7-11 Veterans Pde Collaroy Plateau NSW 2097
  • Phone - (02) 9982 4138
  • 5 reviews
3.0 (5 Reviews) Average Operator Rating

user321

Nov 19, 2019

In my time working at this nursing home I was very concerned that the residents living there were not being properly taken care of and found that the home has had multiple fails with government accreditation. Some of my concerns included untrained care staff treating residents roughly, certain residents not being given drinks during the day, limited and basic lifestyle options, buzzers going off and not being answered for long periods of time and restraints being illegally used on residents. Management brushes off any concerns if you bring issues up with them. I would never put a loved one in this nursing home and worry for their safety.

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Pascale4605

Nov 18, 2018

My granny was a resident in this facility for over 5 years. I think its a very homely, friendly establishment. The staff work extremely hard and genuinely care for their old folk.

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Salvatore6600

May 8, 2018

I have friends whose Mother spent a long period in Plateau View aged care facility, they were very happy with the staff, the food and the general ambiance. I visited often and always was treated with respect.

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Jonathan611

May 8, 2018

Plateau View staff give excellent care. All meals are cooked on the premises and enjoyed by residents. I have had a family member in this facility and was very happy with the care.

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Nicola5817

Mar 28, 2018

Terrible elderly day n night staff.Patient neglected with food as told by patient. Mal nourished, reported death.dates and reports purposely mixed up. fish fingers outdated like saw dust in centres. Mona Vale hospital staffer warned us of the terrible place this is....but we wrongly dismissed this...and sent our loved one there..regrettable. A warning to all those wanting to send there loved ones there.

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